Acana Heritage Sport & Agility
Free standard shipping on orders over €60 to NL, DE, BE, LU
Free Delivery to Rotterdam and Den Haag
Order made before 15:00, shipped the same day
We do free shippings to NL, DE, BE and LU for the orders more than 60 Euro,
Free Delivery to Rotterdam and Den Haag City without any minimum purchase requirement
Any order made before 15:00 will be shipped the same day. for Rotterdam and Den Haag City orders, we will do same day delivery.
Please also note that some times due to unmeasurable conditions, shipping time may differ.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Covid-19 Shipping Delay Notice
Due to current situation, we may have minor delays in delivering your orders, please feel free to message us thru whatsapp if you have any questions